Returns & Exchanges
Warner Music is committed to ensuring you love your purchase; if you are not satisfied, you may return most items in their original condition within 30 days of delivery. Please note that limited edition vinyl and opened media are subject to specific restrictions to maintain collectibility.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the products in their original packaging, ensuring that vinyl records and fragile collectibles are well-protected to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.
Receive Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing